PRIVACY POLICY

Effective as of May 25, 2018

Your privacy is important to us and we want to be open and transparent with our processing of your personal data. This Privacy Policy discloses the privacy terms of our website, https://mcdsp.com, and applies solely to information collected by this website. This Privacy Policy explains how we may collect information from you, how we may use your information, and how you can limit our use of your information.


What information do we collect?
You may visit our site anonymously. However, we collect information (“Information”) from you when you register by creating an account or when you place an order. Information addressed in this Privacy Policy collectively refers to personally identifiable information, non-personally identifiable information, and any other data that you submit to us. When registering or ordering on our website, you can be asked to enter your name, e-mail address, iLok account user ID, mailing address, phone number, and payment information. We use your Information to:
  • Process transactions: Your Information will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or services requested. If we have trouble processing your order, we will use your Information to contact you.
  • Send periodic emails: The email address you provide when ordering may be used to send you information and updates pertaining to your order, in addition to occasional news, updates, related product or service information, etc. We do not share your Information with any of our partners. If you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email we send.
  • Improve customer service: We will use your Information to improve our service and respond to your customer service requests and support needs.

How do we protect your information?
We implement a variety of security measures to maintain the safety of your Information when you place an order. We use a secure server for transactions with our fulfillment partner, Ultracart. All sensitive and credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems. After a transaction, your credit card information will not be stored on our servers. Information that we do store will be kept safe. While we strive to use commercially acceptable means to protect your Information, we cannot guarantee its absolute security. In the event that your Information is compromised as a result of a breach of security, we will promptly notify those persons whose Information has been compromised.

Do we use cookies?
Yes. We use cookies to help us remember and process the items in your shopping cart, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and products in the future. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Retention of Information
We will retain your Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Transfer of Data
Your Information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. We will take all steps reasonably necessary to ensure that your Information is treated securely and in accordance with this Privacy Policy and no transfer of your Information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Who is the processor and controller of your personal data?
We are your data controller and are responsible for your personal data collected by this site. We may use the services of other data processors in order to process your information more effectively. You can contact us at any time at support@mcdsp.com.

Controlling communication preferences
You have choices about how we use your Information to communicate with you and to send you marketing information. You can control your communication preferences in your account or by contacting us at support@mcdsp.com.

Ways you can access, control, and correct my information
We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Information. If you wish to be informed what Information we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:
  • The right to access, update or to delete the Information we have on you.
  • The right of rectification. You have the right to have your Information rectified if that Information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your Information.
  • The right of restriction. You have the right to request that we restrict the processing of your Information.
  • The right to data portability. You have the right to be provided with a copy of your Information in a structured, machine-readable and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time where we relied on your consent to process your Information.
Please note that we may ask you to verify your identity before responding to such requests.

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to third parties your Information for marketing purposes. Information that is provided to third parties is only to provide you with our services. We may also release your Information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our site. These third party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. Please be aware when you leave our website and read the privacy statements of any other websites before providing the website with information.

Children's policy
Our service does not address anyone under the age of 18. We do not knowingly collect personal information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child(ren) has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to our privacy policy
We reserve the right to change this Privacy Policy as we deem necessary or appropriate because of legal compliance requirements or changes in our business practices. If we change our Privacy Policy, we will post those changes on this page. We encourage you to check back regularly and review any updates.

Questions or comments?

If you have questions or comments about this Privacy Policy, do please write us at: McDSP, LLC, 2083 Old Middlefield Way, Mountain View, CA 94043, USA or support@mcdsp.com.